Practical Information You Should Know

We explained in detail how the electronic vignette works and the benefits it brings over the old paper vignette stickers on the previous pages. You may also want some practical advice, which is why we put together this list of FAQs. If you want to know more, do not hesitate to contact us. We will be happy to answer your questions.

The electronic vignette does not have to be purchased at the beginning of January if you have a valid 1-year vignette from 2020. That will be valid until 31 January 2021.

If you pay for an electronic vignette with a payment card, all you have to do is to fill in the vehicle information, select the type of the vignette, its validity and pay. You will receive a confirmation by e-mail or at the sales point and you are set to go. If you choose to pay via bank transfer, you can only use the tolled sections of the motorways after receiving the payment confirmation.

You can buy the electronic vignette from 1 December 2020 in the e-shop using a computer or a smart mobile device. There is also a network of physical sales points and self-service kiosks. Electronic vignettes will become valid in the Czech Republic on 1 January 2021, together with the new Act No. 13/1997 Coll. on Roads.

You will receive the payment confirmation, when the amount is credited to our account (up to 5 days).

The electronic vignette is not transferable between motor vehicles, so in the event of a sale of a vehicle, the electronic vignette will remain linked to the original vehicle.

If you hold a ZTP or ZTP/P card, the same conditions apply to you as before, and therefore the vehicle you will be transported with will be exempted automatically. It is therefore not necessary to file a notification of exemption, but the condition is that you must be transported by the vehicle.

In the case of a normal purchase of an electronic vignette, the date and time of payment determines the beginning of its validity. You will find this information on the confirmation you receive by e-mail or on the receipt you will receive at the sales point. The confirmation also states the end of validity of the electronic vignette which is always at 11:59:59 pm on the given day.

If you use the option to postpone the validity of your electronic vignette (you can buy it up to three months in advance), the electronic vignette will become valid on the selected day at midnight.

Yes, the new electronic vignette will have the option of setting the beginning of validity. You will be able to purchase the 1-year electronic vignette at any point during the year and the validity will be 365 days from the day selected as the beginning of validity. For example, if you purchase the electronic vignette on 22 November 2021 and the electronic vignette becomes valid that day, it will be valid until 11:59:59 pm on 21 November 2022.

You can delay the start of validity of the electronic vignette by up to three months.

If you buy an electronic vignette at a sales point, you have 15 minutes to make a correction from the moment you completed the purchase (at the sales point where you made the purchase).

If you are buying the electronic vignette in the e-shop or at a self-service kiosk and you want it to be valid immediately after payment, pay close attention to the information entered. If you confirm a transaction and execute the payment, subsequently finding out that the data is incorrect, it is not possible to change or cancel the transaction.

If you buy the electronic vignette through the e-shop at the edalnice.cz website and delay its validity, you can correct any of the incorrect information before the start of validity, specifically one change to the license plate and one change to the start of the validity of the electronic vignette.

There are several ways to find out when the electronic vignette expires. You can check it online on the website where you simply enter the country the car is registered in and the license plate number of the vehicle. You an also leave the reminder up to us. If you enter contact details when buying the electronic vignette and select that you wish to receive an expiration notification, we will send you a notification.

We remembered the drivers coming from abroad as well. The e-shop and the self-service kiosks will be available in several languages. At sales point, sales associates will help to purchase the electronic vignette.

LPG-powered vehicles do not have a reduced price. The reduced prices apply only to vehicles powered by natural gas or biomethane (also in combination with another fuel); the Eco price for natural gas and biomethane vehicles is CZK 750 for 1 year, CZK 220 for 30 days and CZK 155 for 10 days.

The electronic vignette is not valid when changing the transport sign to the license plate.

If you need to use a toll road with a vehicle with an interim license plate, it is necessary to purchase a short-term electronic vignette.

Electronic vignettes can also be purchased in bulk with the option of uploading a set of up to 200 vehicles at once (can be copied from files such as XLS, TXT, etc.), where the number of sets is not limited. There is only an upper limit of 10 thousand. vehicles within one bulk payment. Through the individual sets, you can set different origins of validity, types of electronic motorway signs, or the type of drive. You can pay by credit card or bank transfer. After payment, you will receive a compressed (ZIP) file within one email containing individual receipts for payment for the specified vehicles, serving as a tax document.

If you have not found an answer to your question, please send us an e-mail at info@edalnice.cz.

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