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Customer care
(+420) 222 266 757
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The edalnice.cz website were created to be accessible and without barriers.

The website is designed to comply with all important principles of accessibility according to Act No. 99/2019 Coll., on the form of publication of information related to the performance of public administration through websites for persons with disabilities (Accessibility Decree).

The published information is released using HTML5, and the appearance and formatting use CSS style guidelines.

Viewing documents in PDF format requires Adobe Reader, which is free to download at Adobe’s website.

The web portal does not comply with Accessibility Rule No. 3 requiring full use of the web portal with the possibility of deactivating JavaScript due to external software interfaces that require JavaScript for their functionality – this applies in particular to the payment gateway used for payment by credit card via e-shop.

Alternatively, the User can use the physical sales points of the Czech Post and ČEPRO (EuroOil) petrol stations listed here or the distribution channels listed in the How to Buy section of this web portal.

The recommended configuration for using the edalnice.cz website

Minimum hardware requirements

A common office PC or laptop with internet connectivity fulfils the minimum hardware requirements.

Minimal internet connection

At least ADSL with connection speeds of 1,024/256 kb/s is recommended.

Optimum display can be achieved on these web browsers:

  • Web browser based on Chromium technology (Blink core), 25 versions are retrospectively supported from the currently stable version according to the version history here.
  • Web browser based on Mozilla technology (Gecko core), 30 versions are retrospectively supported from the currently stable version according to the version history here.
  • Web browser Safari and derived (WebKit core), 3 versions are retrospectively supported from the currently stable version according to the version history here.
  • Web browser Microsoft Edge with Chromium core, 20 versions are retrospectively supported from the currently stable version according to the version history here.

Unlisted combinations of web browsers cannot guarantee full support.

Security

As an internet application, the edalnice.cz website uses secure connections through security certificates issued by certification authority GeoTrust.